- 1 What personal information do we collect from the people that visit our blog, website or app?
- 2 When do we collect information?
- 3 How do we use your information?
- 4 How do we protect your information?
- 5 Third-party disclosure
- 6 Third-party links
- 7 Google
- 8 California Online Privacy Protection Act
- 9 COPPA (Children Online Privacy Protection Act)
- 10 Fair Information Practices
- 11 CAN SPAM Act
- 12 No need to disclose personal information
- 13 Information provided when you contact us
- 14 Statistical information
- 15 Cookies
- 16 Contacting Us
What personal information do we collect from the people that visit our blog, website or app?
When registering on our site, as appropriate, you may be asked to enter your name, email address, organisation and role or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To improve our website in order to better serve you.
How do we protect your information?
- We do not use vulnerability scanning and/or scanning to PCI standards.
- We only provide articles and information. We never ask for credit card numbers.
- We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
Can change your personal information:
- By emailing us
How does our site handle Do Not Track signals? We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking? It's also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify you via email
- Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
- Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.
No need to disclose personal information
You may browse and access information contained within this website without providing personal information.
Information provided when you contact us
Where you voluntarily provide personal information (eg, through online forms or email requests), we will only use your personal information for the purposes for which you gave it to us.
This information will be held by Patients First. Your information may be shared with, and held by, third-party contractors to the extent necessary for those contractors to provide website hosting and maintenance services. We will not disclose your personal information to other government agencies or other organisations without your consent, unless required by law.
We will hold your personal information in accordance with the Privacy Act 1993. The Privacy Act 1993 regulates us through the Information Privacy Principles as to how we collect, use, hold, disclose, access, correct, manage and dispose of your personal information. For more information visit the Office of the Privacy Commissioner website.
Some information, however, is automatically retrieved about your visit, such as:
- your IP address
- the search terms you used
- the pages you accessed on the website and the links you clicked on
- the date and time you visited the website
- the referring website (if any) through which you clicked through to this website
- your operating system (eg, Windows XP, Mac OSX)
- the type of web browser you use (eg, Internet Explorer, Mozilla Firefox)
- other incidental matters such as screen resolution, the release of your installed Flash version and the language setting of your browser.
No effort is made to identify individual visitors.
Use of statistical information
The statistical information referred to above will be viewable by website administrators and certain other Ministry staff. It may also be shared with other government agencies.
Patients First Ltd Level 4, 50 Customhouse Quay Wellington 6011 New Zealand
Last Edited on 2017-06-07